Shop Policies
Pin Grading | Shipping Time | Shop Policies | Convention Schedules | Etsy Shop
Exchange, refund, and cancellations are not accepted.
Please contact me or send a message through any of my social media platforms if you have any issues with your order.
Processing Time
- For non-tracked packages (stickers, prints, Canadian orders): orders are dispatched every Monday
- For tracked packages: orders are dispatched every Sunday
Q: Which shipping service are you using?
Unless otherwise stated, I use Canada Post for all non-tracked packages and Stallion Express for tracked orders.
Q: I still haven't receive my package, what should I do?
Once the packages are dispatched, they are outside of my control, and I cannot be held responsible for any delays or mistakes by the courier. However, if such a situation arises, please don't hesitate to message me, and we will try to find a solution. Certain fees (such as shipping and taxes) cannot be refunded once the package has been shipped.